Frequently Asked Questions

We are a full-service digital agency offering website design and development, e-commerce, SEO, digital marketing, branding and technology solutions.

Startups, small businesses, growing companies and enterprises across healthcare, education, real estate, e-commerce, manufacturing, technology and more.

Yes. We work with clients across locations using video calls, shared project boards and regular progress updates.

Book a free consultation. We'll discuss your goals, recommend an approach and send a proposal with scope and timeline.

Most business websites take 4 to 8 weeks. E-commerce and custom projects take longer depending on scope.

Yes. Every site is designed mobile-first and tested on real devices.

Yes. We build on easy-to-use CMS platforms and provide training and documentation.

We can. Our copywriters create SEO-friendly content, or we can work with content you provide.

We use Elementor when visual editing is important and Gutenberg or custom block themes when performance is the priority.

Only what's necessary. We prefer fewer, well-maintained plugins and custom code where it's cleaner.

Yes. We audit, fix and optimise existing sites, including ones we didn't build.

Yes, when it's maintained. We harden security, keep software updated and monitor for threats.

Yes. We customise sections, templates and functionality without rebuilding from scratch.

Yes, including checkout extensibility, B2B and automation.

Yes, including products, customers, orders where possible and SEO redirects.

It depends on your needs. We keep the app stack lean to protect speed and costs.

Usually 3 to 6 months for meaningful growth, depending on competition and your site's current state.

No. Nobody can guarantee rankings. We guarantee a clear strategy, quality work and transparent reporting.

Yes, including Google Business Profile, citations, reviews and location pages.

Technical monitoring, on-page optimisation, content, link building and a monthly report, tailored to your plan.

Google Ads, Microsoft Ads, Meta, LinkedIn, email marketing and content marketing.

You do. We work inside your accounts so your data stays with you.

Monthly reports and dashboards showing spend, leads, cost per lead, revenue and recommendations.

It depends on your market and goals. We recommend a test budget and scale based on results.

Shopify for a managed, low-maintenance store; WooCommerce for deep customisation within WordPress.

Yes. We configure payment gateways, shipping rates, labels and tracking.

Yes, including imports, variants, collections and product descriptions.

Yes. Our CRO process uses analytics, heatmaps and testing to improve key pages.

Updates, backups, security and uptime monitoring, fixes and monthly improvement hours.

Urgent issues are prioritised; response times depend on your plan.

Yes. Updates are tested on a staging copy before going live.

Yes. Plans can be adjusted as your needs change.